In Store Collection: Free
Orders over $99*: Free
Standard Shipping: $8
Express Shipping: $15
Fragile (Ceramics & Glassware): $30
Furniture: Contact email@example.com for a quote
The shipping reference number will be provided within 24 hours of your order being dispatched. This will be sent to the same email address as the order. We aim to have your order dispatched within 24- 48 hours of receiving it, excluding weekends. Please take this into account when placing your order.
We suggest providing an address where someone is available between the business hours of 8:30am and 5:30pm (Monday to Friday). Please note, shipping durations can vary & delivery times are just an estimate. We have no control over and don't take responsibility for delayed arrivals once they have left our warehouse. Escalating this through your local postal service will provide you with the quickest and most informed result, however, we are here to answer questions & provide support where we can.
International shipping available. Please keep in mind we unfortunately can’t guarantee delivery within a specific window with overseas orders and delivery times are an estimate. Additional time for delivery should be factored in when placing your order due to considerable delays associated with international shipping. Our prices aren't inclusive of taxation or custom charges upon entry into your country. We suggest referring to your countries postal service website for information regarding what costs you are liable for, before placing your order.
MISSING OR STOLEN PARCELS
Unfortunately, there are instances where parcels go missing or get stolen within the postal service. We understand this is incredibly frustrating and are here to help track down these items where we can. Please note however, this is something out of our control & we don't accept responsibility for missing or stolen parcels within the Postal system. We advise you to get into contact with your local postal service to try and remedy these cases & contact us should you have any questions or need support.
STORE PICK UP
We offer store pick up from our Bellingen store. You will be notified once your order is ready for collection.